123 HP OfficeJet Pro 6978 Printer Troubleshooting

Failures may be the stepping stones of success, but your HP OfficeJet Pro 6978 printer failure is not good for you and your printer. To save yourself from those breakdowns, HP OfficeJet Pro 6978 printer troubleshooting manual is solely create to clear all the blunders in your printer.

If your HP OfficeJet Pro 6978 printer connected but not printing, it might be due to the status of the printer. Printer offline is one of the issues that every customer comes across.

Other doubts like HP OfficeJet Pro 6978 printer not printing can be recovered by our technical team. Error printing HP OfficeJet Pro 6978 printer is due to several issues. Some issues may be addressed and some may not be addressed. Get to know more about the printer issues and their troubleshooting problems.

HP OfficeJet Pro 6978 printer repair manual is given in short. Make use of it.

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123 HP Officejet 6978 Printer Offline in Windows

If the printer shows the printer offline or offline status message on the computer, the printer does not print. The offline status signifies when your computer does not hook up to the printer. This may occur all of a sudden due to various network circumstances. You can choose any one method from the below given instructions. HP OfficeJet Pro 6978 general printing error resolutions are specified below.

HP Print and Scan doctor

  1. Use the HP printer and Scan doctor to fix several types of problems automatically that cause the printer to go offline in your Windows 8 and 10 operating systems. Move on to the next step if your computer has other Windows versions.
  2. Download and run the HP print and Scan doctor. Visit the product home page in the HP support page to download the diagnostic tool.
  3. Open the Print and Scan Doctor. Resolve the problem by reading and responding to the screens. Move to the next step if your printer continues to go offline.

 

Default printer settings

  1. Switch on the printer and keep it in ready state. Click Devices and Printers in the search results after searching for the devices in your Windows
  2. Find the printer icon. Continue to the next step if a grey icon displays with a green checkmark. Otherwise, right click the icon, select Set as Default Printer and continue to the next step.
  3. Select See what’s printing after right-clicking for the default printer. The print queue window opens.
  4. ClickPrinter. If a checkmark displays next to Pause Printing and Use Printer Offline, click each piece to eliminate the checkmark. Try to print using your printer

 

Printer Reset

  1. If your HP OfficeJet Pro 6978 printer not connected to the computer, you must restart all the devices such as the computer, router and printer itself to start new.
  2. Reset the printer to restore the computer connection. Turn off your printer and check the printer status. If the printer starts printing, cease the troubleshooting, or else tag on the below steps.
  3. Turn on the printer and disconnect the power cord from the printer and wall outlet. Restart the computer after a few seconds and plug the power card back.
  4. Reconnect the power cord and press the power button to switch on the printer. HP OfficeJet Pro 6978 printer error codes are just anonymous and that doesn’t need much care.
  5. Check whether the printer is connected to the computer or the network. Connect the cable to the printer and to the router.
  6. Try to print using your printer. If HP OfficeJet Pro 6978 printer won’t print, continue to the next step.

Firmware update

Update the firmware as HP releases printer updates regularly. HP OfficeJet Pro 6978 printing issues may be resolved by updating the firmware.