123.hp.com/setup 5020 | 123 HP Envy 5020 Features

The Envy 5020 is a stylish printer designed to garner looks from on viewers. Its rectangular design has a flatbed, glass scanner and a front panel that opens at a 45 degree angle to reveal a Paper Tray. The panel also has a 4.3 in responsive touch panel and touch sensitive power icon. You can also schedule the printer to print periodicals if you subscribe to HP’s Print Apps. You can also print directly from your printer using a USB stick. Overall, the Envy 5020 is the perfect choice if you require the style quotient apart from the printing and scanning functionalities. Download the software drivers from 123.hp.com/setup 5020 .

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The software drivers for the printers can be downloaded from 123.hp.com/setup 5020 .

123.hp.com/envy5020 | HP Envy 5020 Unboxing

    1. • Open the box containing the printer and remove the black boxes containing the cartridges and the power cord.

 

      1. • Along with the cartridges, the box also contains power cord and installation CDs that contain the software drivers for your printer. You can also download the software drivers from

    123.hp.com/setup 5020 .

 

    1. • Remove the printer from the cardboard box and remove the Styrofoam caps on either side.

 

    1. • Open the glass scanner lid and remove the Styrofoam sheet.

 

    1. • Before closing the scanner glass lid, open the ink cartridge access area below the scanning area and remove the packaging material.

 

    1. • Pull out the Paper Tray and remove the packaging materials.

 

    1. Now, the printer can be switched on and initialized.

123 HP Envy 5020 Printer Ink cartridge Installation

      1. To install the ink cartridges, the printer must be turned on. Connect one end of the power cord into the rear of the printer and the other end of the power cord into the wall outlet. Switch on the printer by touching the power button on the front panel. Once the printer is switched on, you can install the ink cartridges by following the steps given below. If you’ve already finished the installation, you can download the software drivers from

    123.hp.com/setup 5020 .

 

    1. • Open the ink cartridge access area and wait for the carriage to reach the center.

 

    1. • Unwrap the tri-colour cartridge and remove the transparent film around the copper colored contact by pulling the orange tab. Don’t touch the ink nozzles or the copper contacts as they might lead to ink clogs or bad electrical connections.

 

    1. • Lift up the cartridge lock lever and insert the tri-colour cartridge into the respective slot until it snaps into place.

 

    1. Once the cartridges have been loaded, the printer asks you to load unused paper.

123 HP Envy 5020 Loading Unused Paper

    1. Follow the steps given below to load unused paper.

 

    1. • To open the Paper Tray, tap the Paper Tray icon beside the Power button.

 

    1. • Push the paper width guides away from each other.

 

    1. • Arrange the stack of papers by tapping them on a hard surface and insert them into the Paper Tray.

 

    1. • Close the Paper Tray and wait for the printer to detect the stack of papers. Once the printer has detected that the paper has been loaded, it displays a message on the printer control panel asking if it can print a printer test page.

 

    1. • Select yes and wait for the printer to print the test page.

 

    1. • Next, you’ll be asked how you’d like to connect your printer. You can connect your printer to the computer either using the USB or Wi-Fi.

 

      1. The steps given below help connect your printer to your computer wirelessly. After connecting your printer to the internet, you can download the software drivers from

    123.hp.com/setup 5020 .

123 HP Envy 5020 Wireless Setup Wizard

      1. Collect the Network Name (SSID) and the network password before beginning with the Wireless Setup process. The Wireless Setup Wizard allows your printer to connect to your system so that it detects your printer during the installation of the software from

    123.hp.com/setup 5020 .

    • The printer will automatically search for network within its range if you had already selected Wireless as the preferred mode of connecting your printer.

 

    1. • Tap the name of the network that you wish to connect to and enter the password.

 

    1. • If you cannot find the name of your network, either move the router such that it is within the range of the printer or enter the name of your network manually.

 

    1. • Select the name of your network and enter the password using the on-screen keyboard.

 

    1. • The printer will now attempt to connect to the network.

 

    1. Go to the next section to download and install the software drivers from

123.hp.com/setup 5020 .

123 HP Envy 5020 Software Driver Installation

Note that, it is better to install the software drivers from HP’s support website than installing it from the CD as the disk might not contain the updated version of the firmware if you had gotten the printer long after it was released. Follow the steps below to download the software drivers. If you haven’t installed the ink cartridges and loaded the paper, visit the sections above and finish the steps to get started with the Installation.
• Open a browser of your choice and go to 123.hp.com/setup 5020. Press the download button and wait for the download to commence.
• Once the download has been completed, open the program by clicking its name from the browser downloads bar.
• HP Easy Start Utility opens and begins to extract the required files.
• During the Installation process, the system detects the type of printer so that the appropriate drivers are downloaded.
• Read all the Terms and Conditions and agree to them by checking the appropriate options.
• Once the Setup process is complete, a Web configuration services sheet is printed.
This completes the download and installation of the software drivers from 123.hp.com/setup 5020 . You can also download the drivers from 123.hp.com/envy5020 .

123 HP Envy 5020 Troubleshooting

In order to fix your printer issues, follow these general, simple steps as given below.
• Check if the cartridges that were installed on your printer are genuine HP cartridges. Visit HP’s anti-counterfeit website to check if the cartridges are genuine are not.
• Also, make sure you’re the cartridges installed are compatible with your printer.
• Change ink cartridges that are low on ink.
• Simply let the printer sit idle before trying to print the same document again.
• Ensure that you’re using the right kind of papers in the right orientation. Don’t use wrinkled or crushed papers.

• If you’re using photo paper, remove used and unused sheets from the tray immediately after use. Keeping the paper in the tray might cause it to react with the paper roller of the printer and cause an unfavorable reaction.

• Try printing a print quality diagnostic report. If the diagnostic report doesn’t have any defects, discolouration or streaks, it means that the printer is working fine but there may be some trouble with the cartridges.

If the problems still continue, contact HP for help.

123 HP Envy 5020 Replacing ink cartridges

You might have to replace ink cartridges because of problems or even because your cartridges are out of ink. Follow the steps given below to replace the ink cartridges
• Turn on your printer and open the ink cartridge access area.
• The carriage moves to the center. Now, open the cartridge latch by holding the sides.
• Remove the cartridge by holding the sides.
• Place the empty cartridge and unwrap a new cartridge.
• Peel away the transparent covering using the pull tab without touching the copper contacts.
• Insert the cartridge into the slot until it snaps into place.
• Close the cartridge access area and the scanner glass lid.

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123 HP Envy 5020 ePrint service

ePrint is an indigenous service that lets you print from anywhere on the planet, as long as an active internet is available. Simply register with HP’s Connected service and get your printer an e-mail address. To print documents, send an-email to your printer’s e-mail address. Note that you mustn’t send attachments greater than 10 MB and the formatting might differ when you print your documents using the ePrint service. All your print jobs and queues can be managed efficiently using your HP Connected service. What’s more, you can change your ePrint service settings such that the printer is allowed to accept a print job only from specific e-mail addresses. The ePrint service doesn’t require the installation of additional software other than the ones downloaded from 123.hp.com/setup 5020 .

123 HP Envy 5020 Wireless Direct

Wireless Direct lets up to 5 devices connect to the printer at once without requiring that the printer be connected to the internet. While connected to the printer, the mobile device cannot access the internet. This is different from the Wi-Fi Direct service which lets the printer connect directly to the mobile devices while they can access the internet at the same time.

123 HP Envy 5020 Google Cloud Print

Google Cloud Print enables all cloud based printers to print documents from any nook and corner as long as the spot has an active internet connection. You only require your G-mail address, your cloud based printer and chrome browser. Google’s servers automatically delete the documents from their servers, so you don’t have to worry about security issues.

Disclaimer

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